Welcome to Melaka Hotel Sentosa!

My name is Chris Murray and I am the General Manager at this unique budget value hotel. The staff and I would like to thank you for considering the Melaka Hotel Sentosa for your hospitality needs. Most of our staff members are dedicated career hotel team members.

Here at the Melaka Hotel Sentosa, we proudly cater to the needs of our guests by providing acceptable standards of services. We are aware that you have a choice of facilities to choose from and are extremely pleased that you are taking a moment to see all that our hotel has to offer.

You may be delighted to hear that our accommodations are among the most comfortable and spacious in the downtown area.

I wish you warm welcome at the Melaka Hotel Sentosa and we invite you to experience hospitality at its finest. Thank you once again for considering the Melaka Hotel Sentosa and we appreciate the opportunity to serve your needs today and in the future.

If I can do anything please feel free to contact me directly at chris@melakahotelsentosa.com.my

At Your Service,

CHRIS MURRAY, B.K.M
General Manager
Melaka Hotel Sentosa
 

Our Hotel

Situated just minutes away from Melaka City centre, Melaka Hotel Sentosa is ideally placed for both business and leisure. Set in a peaceful location, Melaka Hotel Sentosa has easy access from the AMJ (Alor Gajah-Melaka-Johor) Highway and offers substantial on site free parking. There’s Wi-Fi internet access available in the hotel.

Our Team

The team at Melaka Hotel Sentosa is on hand to make sure you have a great stay with us, and any member of the management team would be delighted to hear feedback from you. Every member of staff is trained to deliver the trade mark Melaka Hotel Sentosa’s hospitality to provide you with great service whatever the reason for your visit.

Our Vision

"Great Hotel Guest Love"

Our Mission

To do everything we can to guarantee a ‘WOW’ experience for every guest in the hotel so they would love our hotel and keep coming back.

Our Values Are Our 5 Winning Ways:-

Do the right thing

We always do what we believe is right and have the courage and conviction to put it right into practice, even when it might be easier not to. We are honest and straight forward and see our decisions through.
• We keep our promises and we don’t let people down
• We seek out facts and trust our judgment
• We take decisions even when they are difficult

Show we care

We want to be the company that understands people’s needs better than anyone else in our industry. This means being sensitive to others, noticing the things that matter and taking responsibility for getting things right.
• We treat people as individuals
• We look and listen for the little things that make a difference
• We use our experience to find new ways to deliver great service

Aim Higher

We aim to be acknowledged leaders in our industry, so we have built a team of talented people who have a strong will to achieve. We strive for success and value individuals who are always looking for a better way to do things.
• We put our hearts into learning things
• We challenge ourselves and those around us
• We always look for ways to improve

Celebrate Difference

We believe that it’s the knowledge of our people that really brings our brand to life. While other companies may want to impose a rigid, uniform view of the world, we do not. Our strength comes from celebrating local differences whilst understanding that some things should be kept the same.
• We welcome different perspective and listen to everyone’s ideas
• We are respectful of all cultures and look to learn from others
• We play an active role in the communities in which we operate

Work better together

When we work together, we are stronger. We are at our best when we collaborate to form a powerful, winning team. We listen to each other and combine our expertise to create a strong, focused and trusted group of people.
• We work hard to develop excellent working relationships
• We think about what we do and how it might affect others
• We trust and support each other